Privacy Policy

Privacy Policy – The Hat Wall, LLC

Effective Date: [Insert Date]

The Hat Wall, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from thehatwall.com (the "Site").

1. Information We Collect

  • Personal Information: Name, email address, shipping address, billing address, payment information, and phone number.

  • Device Information: IP address, browser type, time zone, and cookies.

  • Order Information: Products purchased, order value, purchase history.

  • Usage Data: Site pages visited, time spent on pages, and site interaction data.

2. How We Use Your Information

  • To process and fulfill your orders

  • To communicate with you about your purchase or account

  • To screen for fraud or suspicious activity

  • To improve our website and product offerings

  • To provide customer support

  • To send marketing emails (if you opt-in)

3. Sharing Your Information We do not sell your personal information. We may share it with trusted third parties for:

  • Payment processing (e.g., Shopify, PayPal, Stripe)

  • Order fulfillment and shipping (e.g., USPS, UPS)

  • Marketing services (only with opt-in consent)

  • Legal or regulatory requirements

4. Data Security We use industry-standard security measures (SSL encryption, secure servers) to protect your information.

5. Your Rights Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Opt out of marketing communications at any time

To exercise any of these rights, contact: support@thehatwall.com

6. Data Retention We retain order information for our records unless and until you ask us to delete it.

7. Cookies We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings.

8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Return & Refund Policy – The Hat Wall, LLC

Effective Date: May 17, 205

We want you to love your purchase. If you’re not satisfied, we’re here to help.

1. Returns, Refunds, and/or Exchanges

    • Due to limited releases, we do not offer returns, refunds, or exchanges

2. Damaged or Incorrect Items

  • If your item arrives damaged or incorrect, contact us within 3 days of delivery with photos

  • We will cover return shipping and offer a refund or replacement depending on availability

3. Final Sale Items

  • All items are non-returnable and non-refundable

For any questions, please contact:

Shopify Privacy Policy: https://www.shopify.com/legal/privacy/consumers